Payment & Insurance

Commercial Insurances Accepted

  • Aetna
  • Blue Benefit
  • Blue Cross Blue Shield (No guarantee on out of state BCBS products)
  • Harvard Pilgrim (ONLY Optum, United Health Care or United Behavioral Health Products)
  • Health Plans (HPI)
  • GIC (ONLY Fallon and Optum Products)
  • Mass Brigham
  • Tufts
  • Optum
  • United Health Care 
  • United Behavioral Health

MassHealth  Plans Accepted

  • Tufts Health Together
  • Fallon
  • Wellsense (Carelon)

Payment Policy

After much consideration, North Star Guidance Center has instituted a payment policy.  Please read this policy carefully as it could apply to you either now or in the future. 

• All payments will be due at the time of service.

• Overdue payments will be expected within ten days or prior to your next scheduled appointment, whichever may occur first.

• Any balance that has been overdue for 60 days will be sent to collections.

• Appointments that are missed or cancelled within twenty four hours of the scheduled appointment time will be charged a fee of $100.00.  We respectfully request that if you can not make your scheduled appointment that you notify the office within the agreed time frame so that someone else may be offered the time.

• We accept cash, checks, Paypal, Master Card, Visa, Discover, American Express and flexible HSA accounts.

• Payments will be accepted in person, online and over the telephone.

• If you have an overdue balance please remit your balance within ten days. If you have a scheduled appointment and have not yet paid your balance  please contact your clinician to reschedule, cancel or coordinate payment.

• All professional services rendered will be the financial responsibility of the client.  That includes all charges that are not covered by insurance such as telecounseling, telephone calls, professional consultations and letters.

Rates

  • 90791 Psych diagnostic evaluation, 60 min $250.00
  • 90837 Psychotherapy, 60 min $200.00
  • 90834 Psychotherapy, 45 min $150.00
  • 90846 Family psychotherapy, without pt present, 50 min $150.00
  • 90847 Family psychotherapy, with pt present, 50 min $150.00
  • Initial neurofeedback session: $250.00
  •  Follow up neurofeedback session: $125.00
  • 5 session neurofeedback package $875.00
  • 10 session neurofeedback package $1600.00
  • 20 session neurofeedback package $2700.00
  • Clinical supervision, 50 min $125.00 
  • Telephone, 50 min $150.00 
  • Letter Writing, 15 min $25.00 
  • Meeting Attendance, 50 min $200.00
  • Collateral Consult, 15 min $25.00

Billing questions are managed during the hours of 10:00 am-5:00 pm on Fridays. Outside of those hours, please leave a detailed message and we will respond as quickly as possible.

Insurance & Billing FAQ

 
  • North Star Guidance Center, Inc. is contracted with some insurance companies as a group.
  • Some insurance companies only contract with certain clinicians under the group practice which can be based on their network criteria.
  • Many insurances offer out of network benefits. If a clinician you would like to see is not listed as a contracted provider, your insurance plan may have accommodations to include access to providers outside of your network.
  • Please note that some services such as neurofeedback, extended sessions, IEP meeting attendance, letters, telephone calls and collateral contacts are services we offer but are not traditionally covered under most insurance plans. so additional charges may apply.
  • Please inquire with your insurance company for further details regarding your coverage.
  • No refunds for prepaid or unused neurofeedback service packages.