Payment & Insurance

Commercial Insurances Accepted

  • Aetna
  • Blue Benefit Administrators of Massachusetts
  • Blue Cross Blue Shield 
  • Harvard Pilgrim 
  • Health Plans (HPI)
  • Mass Brigham
  • TriCare
  • Tufts
  • Optum
  • Unicare
  • United Health Care 
  • United Behavioral Health
  • WellPoint

MassHealth  Plans Accepted

  • Tufts Health Together
  • Fallon
  • Wellsense (Carelon)

Payment Policy

After much consideration, North Star Guidance Center has instituted a payment policy.  Please read this policy carefully as it could apply to you either now or in the future. 

• All payments will be due at the time of service.

• Overdue payments will be expected within ten days or prior to your next scheduled appointment, whichever may occur first.

• Any balance that has been overdue for 60 days will be sent to collections.

• Appointments that are missed or cancelled within twenty four hours of the scheduled appointment time will be charged the full fee.  We respectfully request that if you can not make your scheduled appointment that you notify the office within the agreed time frame so that someone else may be offered the time.

• We accept Master Card, Visa, Discover, American Express and flexible HSA accounts. We require a credit card to be provided upon onboarding. 

Payments can be accepted through the portal and over the telephone.

• All professional services rendered will be the financial responsibility of the client.  That includes all charges that are not covered by insurance such as telephone calls, professional consultations and letters.

Rates

  • 90791 Psych diagnostic evaluation, 60 min $250.00
  • 90837 Psychotherapy, 60 min $200.00
  • 90834 Psychotherapy, 45 min $150.00
  • 90846 Family psychotherapy, without pt present, 50 min $150.00
  • 90847 Family psychotherapy, with pt present, 50 min $150.00
  • Clinical supervision, 50 min $150.00 
  • Telephone, 50 min $150.00 
  • Letter Writing, 15 min $25.00 
  • Meeting Attendance, 50 min $200.00
  • Collateral Consult, 15 min $25.00

For billing questions, please contact the Practice Manager, Robin Risso at billing@northstargcinc.com

 

Insurance & Billing FAQ

 
  • North Star Guidance Center, Inc. is contracted with some insurance companies as a group.
  • Some insurance companies only contract with certain clinicians under the group practice which can be based on their network criteria.
  • Many insurances offer out of network benefits. If a clinician you would like to see is not listed as a contracted provider, your insurance plan may have accommodations to include access to providers outside of your network.
  • Please note that some services such as neurofeedback, extended sessions, IEP meeting attendance, letters, telephone calls and collateral contacts are services we offer but are not traditionally covered under most insurance plans. so additional charges may apply.
  • Please inquire with your insurance company for further details regarding your coverage.
  • No refunds for prepaid or unused neurofeedback service packages.